Before the trial, agree the site contact, service days, delivery gate, lunch window, daily count process, adjustment cut-off and dietary requirements. Approve a menu and agree who can authorize changes.
Before signing, confirm billing frequency, applicable GST, PO requirements, vendor documents, payment terms and any company-paid, employee-paid or subsidy model available for your programme. Review service scope, cancellation terms and escalation contacts in writing.
During the trial, track accepted counts, delivery timing, employee feedback, leftovers and issue resolution. Confirm who reviews the report and what would trigger an adjustment.
From enquiry to launch
- 1Share your office requirements
- 2Review a tailored menu and quote
- 3Book a food tasting
- 4Run an office meal trial
- 5Agree the meal plan and terms
- 6Begin regular service and feedback